¡Entrenamos a sus Agentes de Renta Para que Mejoren en la Entrega de Servicio y Generación de Ventas Inmediatamente!
Empiece su Prueba GRATIS HOY por 1 Semana
1 usuario — 7 días.
Elija a su Mejor Agente de Renta, su Agente más Desafiante o incluso a un Agente Nuevo... y observe los resultados que puedan obtener para todo su equipo.
Cero riesgo. No tiene nada que perder y mucho que ganar.
¡Aproveche esta oferta HOY MISMO!
Excelencia en el Servicio → Ingresos del Mostrador
Systems Implementation Process
(Digital Subscription Program)
A complete system designed to help car rental companies analyze, restructure, and strengthen their operations by training leaders and agents to improve sales, service, and operational consistency.
- Phase 1: Foundation Reset
- Phase 2: The RSA Method
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Phase 3: Program Management
Includes monthly live mentorship session for continuous team reinforcement.
Deep Consulting
(For Rent a Car or Tourism Companies)
A comprehensive operational analysis designed to improve sales, service, processes, customer experience, and KPIs through a clear strategy and actionable recommendations.
- Full operational and counter diagnostics
- KPI, NPS and performance evaluation
- Identification of gaps and opportunities
- Customized strategic improvement plan
- On-site or virtual consulting support
Training For Team Trainers
(In-Person or Virtual)
Specialized training for leaders and supervisors who need to train counter teams using modern techniques, structured processes, and effective coaching methods.
- Leadership and adult-training techniques
- Coaching and feedback frameworks
- Service and sales training scripts
- Performance evaluation tools
- On-site or virtual delivery options
Agent Training
(In-Person)
An intensive, high-impact training designed to strengthen incremental sales, customer service, communication, and day-to-day operational execution for counter agents.
- Effective sales and upgrade techniques
- Confident objection handling
- Customer service and experience skills
- Real practice: role plays and scenarios
- Ideal for new hires and peak seasons
1:1 Mentoring
(Owners, Managers & Operators)
Personalized strategic mentorship with Robert Allan Gordon to improve decision-making, leadership, processes, and overall performance in your car rental operation.
- KPI and operational review
- Strategic decision-making support
- Process and structure optimization
- Leadership and executive clarity
- Designed for owners and managers
1:1 Advisory
(Owners, Managers & Supervisors)
Direct, problem-solving sessions focused on resolving specific challenges in sales, service, operations, rotation, or processes with clear, actionable guidance.
- Fast, practical solutions
- Improve sales and objections
- Fix operational issues quickly
- Clear counter processes and steps
- Ideal for urgent or recurring problems
Excelencia en el Servicio → Ingresos del Mostrador
All The Tools You Need To Build A Successful Online Business
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What Does Your Rent a Car Gain When Your Frontline Is Well Trained?
✓ Higher revenue per customer through consistent incremental sales.
✓ Better reputation, higher NPS, and stronger public reviews.
✓ Fewer complaints and mistakes — meaning less rework, less stress, and less wasted time.
✓ More satisfied customers who recommend you and return.
✓ Greater team stability, lower turnover, and more efficient training.
✓ Standardized processes that eliminate improvisation and confusion.
✓ Better decision-making based on strong, predictable indicators.
✓ Real differentiation from competitors, even with smaller budgets.
✓ More confident agents who represent your brand and protect your revenue.
Everything shows up in the numbers. Everything starts at the counter.
30+ Years of Experience Transforming Rent a Car Operations Across North America, Central America, South America, and the Caribbean
Car Rental University was created by Robert Allan Gordon, an expert in sales, customer service, and leadership within the car rental industry.
His practical approach has been implemented in small, medium, and large companies, generating visible improvements in sales, NPS, turnover, and reputation.
Trusted By Leading Companies In The Industry
Ready to improve your indicators, reputation, and team stability?
Train your team with a proven method and start seeing real results.
We’re here to help — email us!
📩 [email protected]
Or Click the WhatsApp Botton!
