Training for Counter Team Trainers

Train Leaders Capable of Coaching, Supervising, and Maintaining Your Rent-a-Car Standards

This training prepares supervisors, mid-level managers, or internal instructors to become effective and consistent trainers.
It’s ideal for companies that are growing, experiencing high turnover, or looking to standardize their service experience.

What Will Your Trainers Learn?

1. How to train and correct without creating resistance

Modern methods to teach, guide, and provide feedback.

2. A clear structure to train new or current agents

Includes templates, sequences, and follow-up models.

3. Sales and service techniques they must master

Based on the RSA Method.

4. How to measure real performance

Counter KPIs, service indicators, and productivity metrics.

5. How to maintain standards long-term

Implementation, auditing, and continuous improvement.

Format

📍 In-person (2–3 intensive days)
📍 Virtual (live sessions + internal material)

 

Who Is This Training For?

  • Internal trainers in rent-a-car companies

  • Supervisors

  • Counter Managers

  • Mid-level leaders

  • Operational leaders

Expected Results

✔️ Better-prepared supervisors

✔️ Improved work environment and less friction

✔️ More efficient internal training

✔️ Better service and sales across the operation

✔️ Reduction in errors and turnover

Request a meeting for the Training for Counter Team Trainers at the following email: 

Click the link to write to us 📩 [email protected]

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