About The Founder

Robert Allan Gordon, born in 1968 in the Panama Canal Zone, began his career in the service industry after studying in Miami and moving to Orlando in 1993. There, he started working at Dollar Rent-A-Car and, by 1994, took over as manager of the Melbourne Airport branch, quickly achieving positive results. He later joined the consulting firm Khoury Consulting (now FPG) and, in 1997, founded his own company, Allan International and Associates. Since then, he has trained numerous companies throughout the United States.

In 2008, he adapted his training program into Spanish, extending his expertise to countries such as Panama, Costa Rica, Mexico, Puerto Rico, and several Caribbean islands. To further broaden his reach, in 2021 he launched Car Rental University, offering training in both English and Spanish worldwide, and providing virtual tools for those seeking to excel in the car rental market through service excellence.